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Sizing Chart (PLEASE READ!)
Clothing Sizes
- Our store uses Asian sizes, which are different from US or other international sizes.
- Please DO NOT pick a size based solely on what you usually wear.
- To get the best fit, we recommend checking your measurements (like bust, waist, shoulders) against the size chart on the product description.
- Here's how to take your measurements:

- Since all measurements are taken by hand, please allow a small margin of error (1-4 cm) due to manual measuring. We appreciate your understanding.
Shoes
- We use Chinese sizing for shoes. Please refer to the chart below to find your size.
- For example, if you wear a US size 7, you should choose size 38 in our store. If you're between sizes or buying high heels/boots, we recommend going one size up for extra comfort.
| China | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 |
| US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 |
| UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 |
| EUR | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 |
| AUS | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 |
| JP (cm) | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 |
| KR (mm) | 220 | 225 | 230 | 240 | 245 | 250 | 255 | 260 | 265 | 270 | 275 | 280 | 285 |
Lingerie
- We use International sizes for lingerie. Here's the size guide to help you find your perfect fit:
- For example, if you wear a US size 36A, you should choose size 80B in our store.
| International | 70A | 70B | 70C | 70D | 70DD | 75A | 75B | 75C | 75D | 75DD | 75E | 80A | 80B | 80C | 80D | 80DD | 80E | 85A | 85B | 85C | 85D | 85DD | 85E |
| US | 32AA | 32A | 32B | 32C | 32D | 34AA | 34A | 34B | 34C | 34D | 34DD | 36AA | 36A | 36B | 36C | 36D | 36DD | 38AA | 38A | 38B | 38C | 38D | 38DD |
| UK | 32A | 32B | 32C | 32D | 32DD | 34A | 34B | 34C | 34D | 34DD | 34E | 36A | 36B | 36C | 36D | 36DD | 36E | 38A | 38B | 38C | 38D | 38DD | 38E |
| FR | 85A | 85B | 85C | 85D | 85DD | 90A | 90B | 90C | 90D | 90DD | 90E | 95A | 95B | 95C | 95D | 95DD | 95E | 100A | 100B | 100C | 100D | 100DD | 100E |
| Over bust | 32 in. | 33 in. | 34 in. | 35 in. | 36 in. | 34 in. | 35 in. | 36 in. | 37 in. | 38 in. | 39 in. | 36 in. | 37 in. | 38 in. | 39 in. | 40 in. | 41 in. | 38 in. | 39 in. | 40 in. | 41 in. | 42 in. | 43 in. |
| Under bust | 26-27 in. | 28-29 in. | 30-31 in. | 32-33 in. |
Need Help? If you're unsure about your size, feel free to Contact Us with your measurements, and we’ll gladly assist you in choosing the perfect fit! 🤗
Convert Inches to CM
For our customers using the imperial system:
You can easily convert inches to centimeters using the tool below:
Centimeters:
Shipping
Order processing 📦
- Order processing typically takes up to 15 business days.
- Preorder, customized, handmade products may take longer (please check the product description for specific timelines).
- In-stock items can be shipped within 2-7 business days. If you're in a hurry, contact us to check for exact availability.
Shipping Policy & Timeframe ✈️
- Free shipping on orders over $79 USD (default regular shipping).
- Regular shipping: 7-15 business days.
- Express shipping: 3-8 business days (fees vary based on order weight).
- Shipping options and exact costs will be shown at checkout once you enter your address.
Please note:
- We cannot ship to PO Boxes. Please provide a residential address.
- Delivery times exclude holidays and any customs delays beyond our control.
- We ship from China and maintain the highest level of confidentiality for all orders.
Custom Duties & Taxes 📄
For most countries, duties and taxes are already included in the price for regular shipping. You won’t need to pay any extra fees upon delivery for the following countries:
- Americas: Brazil, Canada, Mexico, United States
- Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
- Asia & Oceania: Australia, Hong Kong, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
- Middle East: Bahrain, Jordan, Saudi Arabia, Kuwait, Qatar, United Arab Emirates
- Africa: Angola, Ghana, Kenya, Mauritius, Morocco, Nigeria, Tanzania
Express Shipping for Europe– Duties & Taxes
Taxes are included in the following countries:
United Kingdom, Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Poland, Spain, Sweden.
Taxes are not included in the following countries (you may need to pay import taxes upon delivery):
Greece, Lithuania, Slovenia, Estonia, Hungary, Luxembourg, Norway, Portugal, Switzerland, Finland, Ireland, Mexico, Latvia, Slovakia, Cyprus.
For all other regions (Americas, Asia & Oceania, Middle East, Africa, etc.), duties and taxes are included with Express shipping — you won’t need to pay any extra fees.
Important Notes:
- Image-specific brand items (such as Hell𝑜 K𝒾tty or other Sanr𝒾𝑜 characters): duties and taxes are not included, even for the countries listed above.
- If your country is not listed, you may or may not need to pay import taxes/duties. Feel free to contact us below and we’ll check for you.
Please remember:
Local customs fees (if any) are the customer’s responsibility and are paid directly to your government. We are not responsible for delays caused by customs clearance. Packages returned or held due to unpaid duties cannot be refunded.
We’ll monitor your tracking and send reminders to help avoid any issues. Thank you for your understanding!
Contact us below if you have further questions. 🌷
Refunds & Returns
- We accept returns and exchanges within 2 days after you receive the package, provided the items are in their original condition and have not been worn, washed, altered, or used in any way.
- We do not accept returns and exchanges for lingerie, swimwear, stockings/socks, and preorder/customized/handmade products.
- Customers are responsible for both the initial and return shipping fees. Please be aware that we reserve the right to refuse a refund if the returned product is altered or used.
- A full refund is offered in the form of store credit. If you prefer a refund to your original payment method, please note that you will be responsible for the associated processing fees.
- Full refund policy here.
Contact us at sugarplumstoreofficial@gmail.com for any questions or concerns. We will do our best to help you out.