Dear U.S. Customers,
We want to share an important update regarding our shipping process for U.S. orders.
🧾 What’s Going On With Tariffs?
Recently, the U.S. government introduced new tariff rules that affect many imported goods, including ours. Tariffs are essentially import taxes. These fees are collected by U.S. Customs and used to support domestic trade policies.
While the intention behind tariffs may vary, the impact on small international businesses and customers has been significant. For us, it means added costs that we’re now required to include upfront in the shipping price.
💡 What This Means for You
-
Shipping to the U.S. is no longer eligible for free shipping over $79.
We’ve had to remove that offer for U.S. customers to comply with the new regulations. -
The good news: No surprise fees at delivery.
The tariff (import tax) is now included in the shipping cost you pay during checkout. This means you won’t need to pay anything extra to receive your package.
💬 What We're Doing About It
We understand these changes are frustrating and the higher shipping costs are not ideal, we feel the same. Behind the scenes, we’re:
- Actively searching for more affordable shipping solutions
- Monitoring policy updates in case the tariffs are lifted or adjusted
- Staying committed to full transparency so you always know what to expect
We’re a small team that truly values every order and every customer. We appreciate your patience as we navigate these changes, and we promise to keep you updated every step of the way.
Thank you for your continued support—it means the world to us! 💗🙇♀️
With gratitude,
Sugarplum Store.